How might we broaden political discourse and understanding in people age 25-35 in the UK? – Design project from the Design Kit course

This is a writeup of the design project I carried out with Tamsyn Hyatt as part of Ideo and +Acumen’s Design Kit: The Course for Human-Centered Design. Check out the prototype we produced. Inspiration Interviews We spoke to people with a range of political views, and carried out participant observation of their news-consumption activity. We […]

​​Design Kit: The Course for Human-Centered Design – summarised

Some highlights from my notes from Ideo and +Acumen’s Design Kit: The Course for Human-Centered Design. The steps of the Human-Centered Design process “Human-centered design is all about building a deep empathy with the people you’re design for; generating tons of ideas; building a bunch of prototypes; sharing what you’ve made with the people you’re […]

Cognitive Technologies – the real opportunities for business – course notes

In late 2015 I completed an online course on cognitive technology. Here’s a summary of my notes. (NB the course is free to take, and is running again from 14 March to 13 June 2016) What is AI? AI is not about machines ‘thinking’ like humans. AI is the theory and development of computer systems […]

Paulo Freire: Pedagogy of the Oppressed – the banking and libertarian models of education

This is a summary of Paulo Freire’s explanation of the banking and libertarian models of education, from The Pedagogy of the Oppressed (1996 Penguin Edition). The point of education and human action is “the individual’s ontological and historical vocation to be more fully human.” (37) Two models of education The banking model of education is […]

What I learnt from Coursera’s Operations Management course

Recently I completed Coursera’s Introduction to Operations Management course. The course was made up of 5 units. Course outline Process analysis Measuring the flow of units through a production process; Little’s Law; inventory turns; inventory buffering: make to stock (McDonald’s) or make to order (Subway); working out bottlenecks when there are different types of flow […]