Behavioural psychology approaches to service design – Alisan Atvur

Below is a video and summary of a talk by Alisan Atvur at the Camp Digital conference. Psychology knows that behaviour is seldom rational. So we need to study behaviour. Create a common design language with “nonviolent communication” Marshall Rosenberg argued that there were 3 categories of non-violent communication: 88 human needs 91 positive feelings […]

Digital Transformation – Charity Comms networking event

“What does it actually mean, and what does it look like for your charity?” This post is a quick summary of the most interesting ideas that came up in discussion at this Heads of Digital networking event, 15 March 2017. The event was held under the Chatham House Rule, so I won’t be sharing anything […]

Management and Leadership of the Agile Organisation

Notes from a talk on Agile management and leadership culture at the Digital Project Managers meetup on 9 March by Chris Davies. Video available. Agile leadership from Chris Davies   A large number of the reported causes for failed agile projects are management-related. This is down to management’s way of thinking. Why do managers think […]

10 tweet summary of NFP Tweetup 32 – Getting off to a good start

Here’s a 10 tweet summary of last night’s NFP Tweetup. I wasn’t actually able to attend the event, but that’s no barrier to summarising the best material from twitter 🙂 Innovation and failure – Luke Williams, RNLI Set up organisation-spanning structures to keep an eye on trends: [email protected] have a 'future trends' group to look […]

Could you be a Digital Superhero? Julie Dodd (Camp Digital 2016)

Here’s a summary of Julie Dodd’s talk at this year’s Camp Digital conference. Julie argues that digital superheroes…: Make products that really help people e.g. the Ugly Mugs app, built for sex workers to make sex work safer, or Tony Canning’s use of 3D printing to reduce the cost of prosthetic limbs from £20,000 to […]

Agile Planning – How to plan quickly and collaboratively

A summary of the 02/08/2016 Digital Project Managers meetup on agile planning. Estimating jobs Gather the whole team for this exercise. e.g. UX design, developers, testers, product managers. Discuss each job, and collaboratively rank the jobs in order of complexity. Think about all the work that will be required to get this job ready to […]

A 10 tweet summary of NFP tweetup 30

After a short hiatus, the NFP tweetup has returned – this time held at JustGiving’s offices. Here are ten particularly illuminating tweets from the event: @LucyCaldicott & @Skipinder set up a Facebook group for fundraising discussion They’ve found it helpful to extend their network. 3. Take yourself out of your own little circle. Go speak […]

Let Them Drown – a 10 tweet summary of the 2016 Edward Said London Lecture, delivered by Naomi Klein

The 2016 Edward W. Said London Lecture was delivered by Naomi Klein at the Royal Festival Hall; entitled “Let Them Drown: The Violence of Othering in a Warming World”. Here’s a short summary of this excellent lecture: @NaomiAKlein speaking at #SaidLondonLect pic.twitter.com/lflEC8x6LZ — (((H))) (@trinitymandalay) May 4, 2016 Why should we care about climate change? […]