What train station arrival boards teach us about top tasks design

Helping your users/customers carry out their most important tasks requires you to prioritise. Helping them achieve their top tasks almost always means sacrificing the ease with which other, less important tasks, can be carried out. Most people going to a train station are interested in leaving, and aren’t there to meet someone who’s arriving. So […]

Some user experience information streams I’ve subscribed to today

Today I’ve spent some time reviewing which RSS feeds I subscribe to. I’ve decided that I’m missing out on user experience material. So I’ve been hunting out some streams of UX inspiration and ideas. I’ve added the following feeds to my RSS subscriptions, and will be reviewing their usefulness over the next couple of months: […]

How to create better confirm and reject popups

Computers often ask us to confirm our intentions. Asking ‘Are you sure you want to do that?’ is a useful way to reduce input errors, but the way this question is posed is inconsistent.¬†We could improve the user experience – and reduce errors – by making it more consistent. Here are a couple of current […]