Cultivating Shared Understanding from Collaborative User Research – summary

I’ve pulled out some of the key points in a discussion about user research, between Jared Spool and Erika Hall on the UI20 podcast. A transcript is available on that page. What makes for good user research? Years ago, the approach to reporting on user testing was different. Jared Spool: “You’d come back and you’d […]

Testing two WordPress Gutenberg prototypes

I carried out three user testing sessions of two prototypes of the new editor for WordPress. Users were confident in their digital skills. Here are the results. Key observations The overall design approach is successful. The idea of thinking of content in blocks was easy to grasp, and the context-sensitive popup options were intelligible. The […]

What I learnt by building a side project

A few years ago I completed Harvard’s CS50x – an online computer science course. My favourite part of the course was the self-directed final project. I’m interested in the question of how we can filter the mass of digital information that we’re confronted with every day, so that we can enjoy the best bits without […]

Could you be a Digital Superhero? Julie Dodd (Camp Digital 2016)

Here’s a summary of Julie Dodd’s talk at this year’s Camp Digital conference. Julie argues that digital superheroes…: Make products that really help people e.g. the Ugly Mugs app, built for sex workers to make sex work safer, or Tony Canning’s use of 3D printing to reduce the cost of prosthetic limbs from £20,000 to […]

Design for Real Life

Design for Real Life argues that we need to take accessibility more seriously. This goes beyond just conforming to a set of content presentation guidelines (e.g. the W3C standards), and goes to your overall design process. You can buy the book from A Book Apart Identify and challenge assumptions Think about what assumptions you’ve built […]

Agile Planning – How to plan quickly and collaboratively

A summary of the 02/08/2016 Digital Project Managers meetup on agile planning. Estimating jobs Gather the whole team for this exercise. e.g. UX design, developers, testers, product managers. Discuss each job, and collaboratively rank the jobs in order of complexity. Think about all the work that will be required to get this job ready to […]

Agile Foundation – some key insights from the BCS course

In May this year I obtained the BCS Agile Foundation certification. Here are some of the key insights. Project variables In a digital project, you have a set of variables that you can control. In a Waterfall project, you attempt to deliver a fixed scope. To meet this, the time and cost may have to […]

The DSDM Agile Project Framework for Scrum

I’ve highlighted a few key points from the DSDM Agile Project Framework for Scrum. I’d strongly recommend reading the 2014 White Paper produced by Andrew Craddock, Keith Richards, Dorothy Tudor, Barbara Roberts and Julia Godwin for the DSDM Consortium. Download the 22-page white paper. (DSDM is ‘The Dynamic Systems Development Method’.) The paper provides a […]

What makes an effective digital donation process?

I’ve made donations to a number of top UK charities. They use these techniques to encourage donations: Promote regular giving Amount shopping lists and user choice Ease of use Images of people Social proof, trust seals, where your money goes Emotional reinforcement Use donations as part of a multi-channel relationship I’ll now elaborate a little […]