How to design usable multi-page articles

In-depth digital articles can be hard to navigate. Dividing them into different sections can make things easier. For example, at Mind, we split our information on depression into subsections, so that if you want to quickly navigate to “Symptoms”, “Causes”, “Self-help, treatment and support”, “How can friends and family help” (etc) you can do so. …

Using wordpress for open courses – #ocTEL chat summarised

The 2014 version of Open Course in Technology Enhanced Learning (ocTEL) started last week. The course is free and open to all. My plan for this course is to keep half an eye out for things that might interest me. I don’t expect to be closely involved in conversations, or in knowledge creation, as I’m …

How charities could use digital to change the world

Charities can go beyond one-sided interactions with supporters In an earlier post I looked at how charities can use digital to improve their provision of static information, and to provide proactive advice and support. But that is still quite a one-sided interaction, with organisations being in a position of power and enlightening their beneficiaries. What …

What Graspop 2014’s running order teaches us about user needs and being responsive

When attending a music festival, your most important decisions relate to which bands to see, and when and where they are playing.* You want to know which bands clash with each other; you want to be able to work out how long you can spend checking out a new band before leaving to get to …

Delivering Digital Transformation – How charity IT and digital teams can work together effectively

Some key points of interest that I gleaned from Charity Comms” Digital transformation: How to get it right in your organisation” The division of work between digital and IT is often unclear In most organisations, the division of responsibility between IT and digital is: – IT support internal infrastructure. – Digital support externally-facing initiatives. eg …

2014: The Year People Continued Caring about MOOCs

The Chronicle of Higher Education asks if 2014 is the year that the media stopped caring about MOOCs (massive open online courses). Rather than extrapolating from a single incident, as the Chronicle piece does, Stephen Downes has found media activity on MOOCs be more stable. The chronicle piece wonders: “what is 2014? The year that …

Can I embed tweets in emails? No, because of JavaScript and iframes

A tweet is an individual message posted by someone inside the twitter social media platform. An embeddable tweet is a version of this message that can be copied and used outside twitter. Embedding tweets is a great feature, allowing conversations and ideas to be spread beyond twitter’s walls, and is great for curation and analysis. …

On two wheels – a 10 tweet summary of NFP tweetup 22

Storify by Martin Lugton Mon, Mar 10 2014 09:29:41 On two wheels – a 10 tweet summary of NFP tweetup 22 On two wheels – NFP tweetup 22, 6 March 2014. Add to story or collection Share on Twitter Share on Facebook Share on Google+ Share on Linkedin Share by email The digital journey for …

3 quick points I learned from Google’s Digital Analytics Fundamentals course

Google’s Digital Analytics Fundamentals course started gently, introducing some good overall concepts about measuring objectives, but soon ramped up the difficulty so that experienced users would probably learn something too. Here are three things I’d like to share with my team: A “bounce” is a session with only one interaction. Bounce visits are assigned a …

What are the attributes of a shareable idea?

Ideas are powerful. But any power they have has to be realised through people applying them, either in their own thoughts, or in interaction with the world or other people. So ideas are worthless if they aren’t shared. I agree with Jesse Stommel when he says that: Having complex ideas that can can be communicated …