Edward Said: Orientalism – summary

Ideas created and presented in an academic context are often brilliant but hard to unwrap and digest. I’ve attempted to pull out some quotations from Edward Said’s Orientalism that I hope will help summarise some of its key points. (Page references in square brackets are from Edward W. Said, Orientalism, Penguin Classics, 2003) What is […]

What I learnt from Coursera’s Operations Management course

Recently I completed Coursera’s Introduction to Operations Management course. The course was made up of 5 units. Course outline Process analysis Measuring the flow of units through a production process; Little’s Law; inventory turns; inventory buffering: make to stock (McDonald’s) or make to order (Subway); working out bottlenecks when there are different types of flow […]

How to design usable multi-page articles

In-depth digital articles can be hard to navigate. Dividing them into different sections can make things easier. For example, at Mind, we split our information on depression into subsections, so that if you want to quickly navigate to “Symptoms”, “Causes”, “Self-help, treatment and support”, “How can friends and family help” (etc) you can do so. […]

Using wordpress for open courses – #ocTEL chat summarised

The 2014 version of Open Course in Technology Enhanced Learning (ocTEL) started last week. The course is free and open to all. My plan for this course is to keep half an eye out for things that might interest me. I don’t expect to be closely involved in conversations, or in knowledge creation, as I’m […]

How charities could use digital to change the world

Charities can go beyond one-sided interactions with supporters In an earlier post I looked at how charities can use digital to improve their provision of static information, and to provide proactive advice and support. But that is still quite a one-sided interaction, with organisations being in a position of power and enlightening their beneficiaries. What […]

What Graspop 2014’s running order teaches us about user needs and being responsive

When attending a music festival, your most important decisions relate to which bands to see, and when and where they are playing.* You want to know which bands clash with each other; you want to be able to work out how long you can spend checking out a new band before leaving to get to […]

Delivering Digital Transformation – How charity IT and digital teams can work together effectively

Some key points of interest that I gleaned from Charity Comms” Digital transformation: How to get it right in your organisation” The division of work between digital and IT is often unclear In most organisations, the division of responsibility between IT and digital is: – IT support internal infrastructure. – Digital support externally-facing initiatives. eg […]

2014: The Year People Continued Caring about MOOCs

The Chronicle of Higher Education asks if 2014 is the year that the media stopped caring about MOOCs (massive open online courses). Rather than extrapolating from a single incident, as the Chronicle piece does, Stephen Downes has found media activity on MOOCs be more stable. The chronicle piece wonders: “what is 2014? The year that […]