Assisted Digital – what it is and how to do it well

What is Assisted Digital? There will always be people who won’t or can’t use digital services: Access Confidence Skill level Language Literacy When government started creating new online transactions, digital services were created, with offline ‘Assisted Digital’ support, so that in theory no-one was left behind and unable to access services. Why did I want […]

Achieving Extraordinary Results with Ordinary People – Marty Cagan

Notes from a talk by Marty Cagan, at a Product People meetup hosted at Geovation on 19 October. Marty Cagan is from Silicon Valley Product Group has worked at places like Netscape and eBay back in the day, and advises lots of startups on how to do tech product management. The inimitable @cagan giving us […]

Digital Product Managers should be able to code

Aspiring Digital Product Managers often ask me if they need to know programming to do their job. I always used to say ‘no’, but now I’ve changed my mind. As a Digital Product Manager, you own the value and purpose of your team’s work. You are responsible for the vision and the ‘why’. Understanding ‘how’ […]

What is [email protected]?

Yesterday’s Digital Project Managers London meetup looked at the Scrum @ Scale framework. The event was mostly questions and answers, so what follows is a blend of that material, bolstered with content from the Scrum @ Scale website. The goal of Scrum @ Scale is to allow organisations to scale effectively, rather than finding diminishing […]

Why it’s better to manage Products than Projects

The different between project and product manager might sound semantic, but is actually quite significant. This post gives an overview of the differences, and explains why I think product management is the better approach. Project management At a high-level in the organisation, an end goal is decided. It’s also determined what work should be done […]

How to create review apps in Heroku from Gitlab

A review app is a temporary application created to help you review in-progress code changes. You’ll use a review app because you’re working on a code branch and want to see what the changes will be like in a production-like environment, or because you’re reviewing a pull or merge request from someone else. Gitlab doesn’t […]